Unable to insert record in EBC through "Inbound Email Database Operations" in Siebel Innovation Pack 19

Issue:- While working on the IP-19 upgrade we found a strange issue in which a workflow had a step to insert record in EBC 

and it was failing in Insert step. The BS used to insert a record in EBC was "Inbound Email Database Operations".

This insert operation was working absolutely fine till IP15. 

Solution:- To resolve this issue "Inbound Email Database Operations" BS was replaced by custom Business service. In BS script we need to get the EBC and set admin mode to true and then use normal Siebel Set Field Value and Write record to insert

a record.